Safety center

Everyone at the table, looked after.

The guardrails behind every Find My Chef booking — and a confidential way to flag anything that doesn’t feel right.

How we keep it safe

Verified chefs

Every chef is identity-checked and cleared for payouts through Stripe before they can take a single booking.

Protected payments

Your payment is held securely and only released to the chef once the dinner is complete — so a problem can still be put right.

On-platform by design

Messages stay in the app, and paying outside it is against our rules — both so we can help if something goes wrong.

In an emergency, always contact your local emergency services first. For anything else, our help centre is here too.

Report a concern

What happened?
Reports are confidential.